WELCOME
TO ELLIYAN JEWELLERY
We are a sophisticated on-trend, affordable online jewellery store with every item we sell priced under £35.
All orders are securely packaged in a gift bag or box as standard to make you feel special.
Our items are made of Tarnish Free, Waterproof and very durable metals. We supply items in stainless steel, 925 sterling silver, brass and alloy metals, with silver, rose and gold plating.
Some of our products are designed with cubic zirconia, glass, crystal, faux pearls, gemstones and semi precious stones.
Tarnish free stainless steel, sterling silver and our metals will not turn your skin green.
We update discounts regularly so you can keep up with the trends, we also offer bundle deals and Postage is FREE on orders over £50 to UK deliveries, and if you spend £100 on an order you automatically get 30% OFF your whole order.
You can use this code as many times as you like.
ABOUT
ELLIYAN Jewellery was just an idea back in 2021 and was finally created in 2023 after two years of researching manufacturers, products, services and designs.
We believe timing is everything and 2023 was the time to launch.
Elliyan Jewellery is a very spiritual brand and we believe in Manifesting your best life. A lot of our items are based around angel numbers and healing gemstones.
MEANING
The name Elliyan not only derives from a mixture of the brand owners family names, it also has the "Given name" which represents compassion, creativity, reliability, generosity, loyalty and a love for life.
This meaning was perfect for our spiritual brand.
We at Elliyan wanted to create an online jewellery store that offers the latest designs and trends but at a very affordable price. We wanted a selection of jewellery metals, product colours, jewellery styles, and price points whilst maintaining excellent customer service and customer experience.
Our main goal is to provide excellent quality items that are long lasting and durable.
PERFECTLY PACKAGED
Enjoy searching our online store for the many colours, metals and designs we offer, every order is packaged securely in a gift bag or box for you with our branding.
Everyone deserves a treat, to feel special and have some excitement with a new piece of jewellery to wow everyone.
Every order will be sent in Mailer Bags or box packages and proof of postage will be obtained to ensure you receive your items safely.
BRAND AMBASSADORS
We are currently in the process of setting up a Brand Ambassador Programme so you can also earn money promoting our products by receiving commissions and free products.
If you are interested in this programme please email us at contact@elliyanjewellery.co.uk.
FAQ
WHAT IS YOUR RETURN POLICY?
We are determined to have each and every purchase result in a happy customer.
Of course occasionally there may be the potential for human error. Quality control checks will be made before items are dispatched, however on the rare occasion that something incorrect or faulty does slip through then all you need to do is let us know.
You can contact us at contact@elliyanjewellery.co.uk and we will respond to you asap.
You have 14 days from date of delivery to return any faulty items to us and a full refund will be issued via paypal on receipt and checking of the items. Please obtain proof of postage.
Please note earrings are non returnable unless faulty due to hygiene reasons.
Please see Refund Policy and Cancellation Policy for information.
WHAT ARE THE PAYMENT OPTIONS?
We accept the following debit and credit card payments via the website:
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Visa / Delta / Electron
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Mastercard / Eurocard
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Maestro
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PayPal
Payments are taken via Wix or Paypal. This allows us to securely accept credit/debit card and Apple Pay payments without capturing or storing your card information on our website.
Wix processes and collects all payment information from customers.
We will only retain your information for a reasonable period or for so long as either you or legislation permits.
WHAT ARE YOUR DELIVERY OPTIONS ?
Delivery within the UK is £2.75 standard flat rate for all orders, Delivery is FREE on orders over £50 to UK deliveries.
International shipping is £7.95 flat rate and all shipping will be sent tracked delivery.
Please allow 3-5 working days for UK delivery and up to 14 working days International delivery, however some items may be sent sooner dependant on stock levels.
WHAT IS YOUR REFUND POLICY ?
You have 14 days from the date of delivery to return a faulty/damaged item to us and a full refund will be issued on receipt and checking of the faulty items. Please note due to our items being jewellery we are not able to accept returns on non faulty items for hygiene reasons. Please allow 7 days for a refund via paypal to be processed once refund confirmation has been communicated and please keep proof of postage.
Before sending your items back to us please contact us at contact@elliyanjewellery.co.uk so we can keep a look out.
CAN I CANCEL AN ORDER ?
Due to our automated ordering systems your order cannot be cancelled online, however email us at contact@elliyanjewellery.co.uk before your item is despatched and we can cancel the order. once the order has been despatched and its on its way to you we cannot cancel the order, but you can return to us.
COMPLAINTS PROCESS
We sincerely hope you never have to complain, however if you do need to please email us right away at contact@elliyanjewellery.co.uk and we will endevour to resolve your complaint asap.